PRIVACY NOTICE
Privacy Notice
How we handle personal information under the Protection of Personal Information Act, 2013 (POPIA).
Who we are
The responsible party for personal information collected through this website is:
- CAVENTRA (PTY) LTD
- Registration No. 2026/694973/07
- Live Easy Marshalltown, 53 Main Street, Johannesburg, Gauteng, 2001
- Email: caventra02@gmail.com
Information officer details are available on request by email.
What we collect
When you submit the quote form, we collect your name, company (optional), email address, phone number (optional), the service you are interested in, the site location, a preferred date (optional), your message and the website page the enquiry was sent from. We do not ask for special personal information.
Why we collect it
We use this information only to respond to your enquiry, discuss your service requirements and prepare a proposal. We do not sell your information or use it for unrelated marketing.
How it is stored and processed
Enquiries are stored in our hosted database, which is protected so that website visitors cannot read submissions. Access is limited to people who need it to respond to enquiries.
A copy of each enquiry may be sent to our inbox (caventra02@gmail.com) through a third-party email delivery provider, which processes the information only to deliver that message.
Retention
We keep enquiry information only for as long as needed to respond to you and manage any resulting service relationship, or as required by law. You may ask us to delete your enquiry at any time.
Your rights
Under POPIA you may ask whether we hold your personal information, request access to it, ask us to correct or delete it, and object to its processing. To make a request, email caventra02@gmail.com.
Complaints
If you are not satisfied with how we have handled your personal information, you may lodge a complaint with the Information Regulator of South Africa.
Changes to this notice
We may update this notice from time to time. The current version is always available on this page.